Refund Policy
1. Refund Eligibility
We offer refunds on a case-by-case basis and only under the following circumstances:
Technical Issues: If you experience technical issues that prevent you from using Anony Botter and our support team is unable to resolve the problem within a reasonable time frame, you may be eligible for a refund.Unauthorized Purchases: In the event of an unauthorized purchase made using your payment information, please notify us immediately, and we will investigate the matter. If the purchase is confirmed as unauthorized, a refund will be issued.
Money-back Guarantee: If you contact us within 14 days of the purchase we'll be more than happy to refund your payment.
2. Refund Request Procedure
To request a refund, please follow these steps:
Contact Support: Send an email to thehamza0102@gmail.com explaining the reason for your refund request. Be sure to include your name, email address, and a detailed description of the issue.Review Process: Our support team will review your request and may ask for additional information to better understand the issue.
Decision: We will notify you of our decision within 15 business days after receiving your request. If your refund is approved, it will be processed promptly.
3. Refund Methods
Refunds will be issued using the same method of payment used for the original purchase. Card refunds typically take 3-5 working days to credit back into the customer’s account. PayPal refunds typically re-appear in a customer’s account within 48 hours of requesting the refund.
4. Subscription Refunds
If you have subscribed to one of our premium plans and wish to cancel your subscription, you can do so at any time. Also, we do offer refunds for the unused portion of your subscription.
5. Changes to this Refund Policy
Anony Botter reserves the right to update or modify this Refund Policy at any time. Any changes will be posted on this page, and the date of the last update will be indicated at the top. We encourage you to review this policy periodically to stay informed.
6. Contact Us
If you have any questions or concerns regarding our Refund Policy, please contact us at thehamza0102@gmail.com.